Terms of Service
These Terms of Service ("Terms") govern the provision of imaging services by Digital Imaging Services, LLC ("Agency," "we," "us") to you ("Client"). By engaging our services, you agree to be bound by these Terms.
1. Scope of Services
The Agency agrees to provide imaging services as detailed in a mutually agreed-upon Statement of Work (SOW). The SOW will outline specific deliverables, timelines, and service fees. Any services requested outside the scope of the SOW will be considered a separate project and will require a new agreement.
2. Timelines and Deliverables
The Agency will make all reasonable efforts to meet the project timelines specified in the SOW. The Client acknowledges that these timelines are contingent upon their timely provision of necessary assets, information, feedback, and approvals. The Agency is not liable for delays caused by the Client's failure to meet these obligations.
3. Payment Terms
Fees for services will be invoiced as set forth in the SOW. Payments are due upon receipt of the invoice unless otherwise specified. All payments made to the Agency are non-refundable. The Client is solely responsible for all third-party advertising spend (e.g., Google Ads, Meta Ads budgets), which is to be paid directly to the respective platforms.
4. Legal Disclaimers
The Agency does not guarantee specific results or outcomes. Digital marketing performance is subject to numerous factors beyond our control, including search engine algorithm changes and market fluctuations. We guarantee that all services will be performed to a professional standard using industry best practices. For more detail, please refer to the Disclaimer on the Digital Imaging Services, LLC website.
5. Confidentiality
Both the Agency and the Client agree to treat all information shared during the engagement as confidential. This includes business strategies, financial data, customer lists, and campaign performance metrics. This confidentiality obligation survives the termination of the service agreement.
6. Limitation of Liability
In no event shall Digital Imaging Services, LLC be liable for any lost profits, revenue, or any indirect, consequential, or special damages arising out of or in connection with our services. The Agency's total liability to the Client for any claim under these Terms will not exceed the total amount of fees paid by the Client to the Agency in the three (3) months preceding the event that gave rise to the claim.
7. Termination
Either party may terminate the service agreement with thirty (30) days written notice. Upon termination, the Client is responsible for paying all outstanding invoices and for services rendered up to the effective date of termination.
8. Governing Law
These Terms shall be governed and construed in accordance with the laws of the jurisdiction in which Digital Imaging Services, LLC is registered, without regard to its conflict of law provisions.